Notifications

Notification channels define who gets alerted and how. Create multiple channels with different methods and assign them per monitor — so the right people get the right alerts.

Creating a notification channel

Go to Settings → Notification Channels → Create Channel:

  • Name — e.g., "Engineering On-Call" or "Executive Summary"
  • Notification methods — Select one or more: Email, SMS, Slack, Teams, Push, Webhook
  • Team members — Add members who should receive alerts via this channel

Per-monitor assignment

Each monitor can have multiple notification channels assigned. This lets you create flexible routing:

  • Critical infrastructure → Engineering channel (Push + SMS + Slack)
  • Internal tools → Ops channel (Slack only)
  • Executive visibility → Leadership channel (Email digest)

Email

Email notifications are available on all plans. All team members in a channel with email enabled receive alerts.

SMS

SMS alerts require phone number verification. Go to Profile → Phone Number to verify your number.

Available on Starter plans and above.

Slack

Connect Slack by providing an incoming webhook URL:

  1. Create an incoming webhook in your Slack workspace
  2. Copy the webhook URL
  3. Paste it into the notification channel's Slack webhook field
  4. Click Test to verify delivery

Microsoft Teams

Connect Teams by providing an incoming webhook URL:

  1. Create an incoming webhook in your Teams channel
  2. Copy the webhook URL
  3. Paste it into the notification channel's Teams webhook field
  4. Click Test to verify delivery

Push Notifications (Pushover)

Push notifications are delivered via the Pushover app. Configure your Pushover user key in Profile → Pushover Settings.

Priority levels: Normal, High (default), and Emergency (requires acknowledgment).

Available on Professional and Business plans.

Webhooks

Send alert data to any HTTP endpoint. Configure the webhook URL in the notification channel. Pingura sends a JSON payload with monitor details, status, and timing information.

Use the Test button to verify your endpoint receives the payload correctly.

Testing notifications

Each notification channel has a test button. Always test your channels before relying on them for production alerts.