Create public status pages that keep your customers informed about service health. Status pages update automatically from your monitors and support incidents, maintenance windows, and subscriber notifications.
Creating a status page
Go to Status Pages → Create Status Page and configure:
- Name — Your status page title
- Subdomain — Your page will be available at
your-subdomain.pingura.com - Theme — Light, dark, or auto (follows visitor's system preference)
- Logo — Upload your brand logo (JPG/PNG/SVG, max 5MB)
- Privacy — Public (anyone can view) or password-protected
Components and sections
Organize your status page with sections and components:
- Sections — Group related services (e.g., "Core Platform", "APIs")
- Components — Individual services linked to your monitors
- Drag-and-drop reordering for both sections and components
- Component status updates automatically based on monitor health
Incidents
When something goes wrong, create an incident to communicate with your users:
- Go to your status page → Incidents → Create Incident
- Select affected components and their status
- Write a description of the issue
- Post updates as the situation evolves
- Resolve the incident when the issue is fixed
You can also enable auto-incident creation — Pingura automatically creates an incident when a monitored component goes down.
Maintenance windows
Schedule planned maintenance to set expectations with your users:
- Set start and end times
- Select affected components
- Describe the planned work
- Subscribers are notified in advance
Subscribers
Users can subscribe to your status page to receive notifications about incidents and maintenance. Subscribers verify their email before receiving updates.
Manage your subscriber list from Status Page → Subscribers.
Additional settings
- Uptime target — Display your SLA goal (e.g., 99.9%)
- Past incidents — Show historical incidents (1 week to 1 year)
- Logo link — Link your logo to your main website
Plan limits
- Free — 1 public status page
- Starter — 3 status pages, 100 subscribers
- Professional — 5 status pages, 1,000 subscribers
- Business — Unlimited pages, 10,000 subscribers